Refund & cancellation policy

How we bill

Link Fable charges up-front for each campaign, retainer month, or link package before outreach begins. Publisher fees, editor time, and inventory are reserved against that payment, so the work starts the moment funds clear.

Before outreach starts

You may cancel a campaign for a full refund at any time before we have begun outreach or reserved publisher inventory on your behalf — typically within 48 hours of payment. Email hello@linkfable.com to cancel.

After outreach has started

Once pitches, negotiations, or reservations are underway, the campaign is no longer refundable in full — publisher and editor commitments cannot be reversed. Any unallocated balance can be moved to a future campaign or converted to credit toward another service.

Undelivered placements

Every placement we quote is either delivered live on the agreed URL, replaced with a site of equal or higher metrics, or credited back pro-rata. If a link is removed or de-indexed within 30 days of go-live for reasons within our control, we replace it at no extra cost.

Retainers

Monthly retainers can be paused or cancelled with 15 days' written notice before the next billing cycle. Work already commissioned inside the current cycle is completed and non-refundable.

Chargebacks

Please reach out to us first — most refund questions are resolved within one business day. Initiating a chargeback without contacting us waives the credit and replacement options above.

Contact

Refund, cancellation or billing questions? Email hello@linkfable.com.